Who we work with

AI automation for med spas

A med spa makes money in the treatment room and loses it at the front desk: the no-show, the client who never rebooked, the consult enquiry that came in at 9pm and got answered at 11 the next morning. We build the systems that close those gaps.

Where the hours go in a med spa.

Six pieces of work we see in almost every med spa, what the system takes over, and what you get back.

No-shows

Every appointment gets a confirmation, then reminders by text at the intervals that work for your clients, with a one-tap reschedule instead of a silent cancel.

What you get back: Fewer empty chairs. When someone does cancel, the slot is offered to your waitlist automatically.

Rebooking after treatment

The system knows the service and its cycle. Four to six weeks after a treatment, the client gets a personal note and a booking link, timed to when the result starts to fade.

What you get back: Rebooking stops depending on who was at the desk that day. Repeat visits become the default.

Consult enquiries from the website and Instagram

A chat agent on your site answers the questions people actually ask, on pricing ranges, downtime, and what to expect, captures contact details, and books the consult.

What you get back: Enquiries are answered in seconds, at any hour, and land in your calendar instead of an inbox.

Missed calls

A voice agent picks up when the desk cannot, books or reschedules, and texts the caller a confirmation.

What you get back: Nobody calls a competitor because your line went to voicemail during a treatment.

Pre-visit and aftercare instructions

The right instructions go out automatically for each service, before and after, with a way to ask a question that reaches a human.

What you get back: Fewer calls to the desk asking what to do, and clients who arrive prepared.

Reviews and referrals

After a visit, a short thank-you and a review link, then a referral offer to the clients who leave five stars.

What you get back: A steady stream of reviews, which is what fills the calendar from Google Maps.

What we would build first.

Three steps, in order. You can stop after the first one and keep the plan. How we work and what each step costs are on their own pages.

Proof

Systems already running, mapped to your med spa.

● CompletedService business

Real-time AI voice receptionist

A streaming voice agent that answers, books, and routes calls around the clock, with SMS follow-up.

<300msvoice response
24/7calls answered
3systems live
● CompletedInsurance / finance

RAG onboarding automation

Retrieval over product docs drafts client illustrations and runs onboarding paperwork, with citations to verify.

~85%less manual prep
3systems live
Citedgrounded answers
● CompletedMarketing agency

Lead-gen + CRM orchestration

A pipeline that enriches leads, qualifies them with AI, routes to the CRM, and fires follow-up sequences.

4systems live
Instantlead response
Qualifiedleads only

Real-time AI voice receptionist

This is your front desk when the desk is busy: calls answered, appointments booked, confirmations sent.

RAG onboarding automation

This is your intake and consent flow: forms drafted and pre-filled from what the client already told you, with the source shown.

Lead-gen + CRM orchestration

This is your consult pipeline: every enquiry captured, qualified, booked, and followed up until it becomes a visit.

Questions we get from every med spa.

Does this work with my booking software?
Most med spa platforms expose an API or a calendar sync. In the audit we confirm what yours allows before we promise anything. If it is closed, we build around its exports and your email flow.
Will clients know they are talking to a system?
Yes, where it matters. The chat agent introduces itself honestly. It answers routine questions well because it is trained on your services, and it hands off to a person the moment a question needs one.
What about client privacy?
We build on your existing systems rather than copying client data into new ones, we keep access scoped to what each automation needs, and we document every data flow in the audit so you can see exactly what moves where.
How long before something is running?
The audit takes one to two weeks. The first build, usually reminders and rebooking, is live two to four weeks after that.
Pranav Desai

Pranav Desai

AI Systems Architect
Book a consultAvailable this week

30-minute intro call

30 minutesGoogle MeetNo charge

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Book a 30-minute call
How I work

I start by listening, not pitching. No deck, no jargon. I find where your team is quietly losing hours, then build the smallest system that wins them back. I ship working software, not slideware, and I own it from the first call to production.

Mission & goal

Put AI to work on the busywork so people get back to the business. I build durable agents that earn their keep on day one and still run a year later, so teams are free to do the work only people can do.

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