Founded and run the business end to end: find the customer, scope the problem, price it, build it, and support it in production.

• Shipped a real-time AI voice receptionist that turns after-hours and overflow calls into booked work.
• Built RAG illustration and onboarding automation that cut manual prep ~85% per client.
• Delivered multi-agent sales-ops, website chat agents, and internal RAG assistants across 8+ clients on a reusable agent framework.

Owned technical pre-sales for enterprise observability customers across the evaluation cycle.

• Built tailored proofs of concept and demos that turned complex telemetry into clear business outcomes.
• Partnered with engineering on data pipeline reliability and customer success criteria.

Designed cloud and resiliency solutions for regulated industries.

• Architected multi-cloud solutions across AWS, Azure, and DRaaS with compliance in mind.
• Automated proposal and RFP workflows to speed the pre-sales cycle.

Enterprise storage and access-control consulting for large accounts, plus technical workshops.

Storage operations and DoD-7 compliant monitoring for secure environments.